Frequently Asked Questions - All FAQs

Click signup and select the appropriate membership subscription and complete the registration form.

To renew your membership subscription you will need to login and navigate to your member profile.

Once logged in click on the "My Subscription" tab, under this you will see the "Process Renew" button, click this, verify all fields are filled out and process your renewal.

 

If your membership has expired, you will still be able to login and navigate to your profile where you will be able to process your membership renewal.

There are 2 methods of paying for your membership.

1. We accept Paypal or Credit Card payments and this is the preferred method as this will confirm your payment and activate your subscription upon payment confirmation of the online payment.
2. Credit Card payments are processed via Square Up which accepts various types of credit cards and is secure.
3. If you are unable to pay via Paypal we accept offline payments. If you select this method your subscription will remain as pending until your payment has been received by the treasurer either by bank transfer or cheque. Bank and Payee details will be sent to the email address used during registration

Yes. When you signup for group subscriptions such as couples or family you can add your family members under your subscription so that they can also access the site as a member to register for events and receive updates on the latest GAQ activities.

Adding another member to your subscription.

If you have forgotten your password, click on the "Forgot your password" link on the login page and follow the prompts.

You will be asked to enter the email address that you used to signup. Once you have completed the form, the system will send you an email containing verification code and link. You can click on the link to follow the prompts with verification code provided which will prompt you enter a new password. Save your new password and then login with the newly set password.

Your paypal payments are processed with Paypal, GAQ does not have access to your personal details, you are redirected to the Paypal site to complete your payment. Once your payment has been completed and verified by Paypal we will be sent a confirmation code which we will use to activate your subscription.

Your credit card payments are processed with Square Up, GAQ does not have access to your personal details. Your credit card details are sent over a secure connection to Square Up for processing the payment. Once your payment has been verified as successful by Square Up they will confirm payment completion which we will use to activate your subscription.